We build, manage & grow communities for Web 3, gaming & entertainment companies
Running a Discord is hard work. You need to:
→ Constantly keep your members engaged & happy
→ Respond to 100s of customer support tickets
→ It’s expensive & time consuming to find & hire a team of Community Managers & Mods
→ It's even more expensive to train them from scratch
We've solved this problem through a complete, 24/7 Community Management system. We interviewed & vetted hundreds of Managers & Mods and only work with the top 1%.
Focus on your business - our team will take care of all of this.
Server security is more important than ever, but also tougher than ever.
→ Since December 2021, 1000s of Discords have been compromised, with millions in losses, including Bored Ape Yacht Club & OpenSea
→ Most in-house security teams focus on Network Security
→ They aren't typically trained on Reputational Management, Incident Response & Phishing/Spam Management
We run weekly server audits, security training for your team & have our own proprietary training methods which we put our team through before deploying them. Each of our Mods is routinely audited.
We've never had a compromise under our watch.
There's over 19 million servers on Discord. Unless you make yours work smoothly & look good - why would anyone join & remain?
You need to spend time on building a fun, informative & valuable server, with an array of bots, embedded content & a clean UI.
We'll take care of this - we've got a powerful template library which we can build from, or we'll build yours entirely from scratch. It's up to you!
You need to grow your server to bring in new customers. users & fans.
Having a vibrant community can build up to 6/7 figures of equity value for your company - if not more, & can create an entirely new stream of income for you.
We’ll work with you to create a custom marketing strategy which fits your budget and needs, and deploy our powerful content creation engine and growth methodologies to turbocharge your marketing, bring new members & keep them engaged.
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24/7 Discord Management with Highly Experienced Community Managers & Moderators.
Weekly Calls with Chainbay’s team for guidance on your community strategy.
Events, custom roles , NFT gating, private channels, giveaways, competitions & games. We take care of it all & more.
Weekly audits to keep your server safe & secure.
Receive access to the Chainbay content creation engine - a Content Manager will create custom graphics, visuals & designs to turbocharge your community's engagement & aesthetics.
A Custom UI to bring your brand to life.
Unlimited bots - we'll setup & take care of everything.
Telegram setup, management & audits.
Community analytics to track your engagement & growth metrics.
Contact us if you need a specific component from the Complete Community Management list, or something else entirely.
To properly run a Web 3 Discord community at scale, you need a team of Community Managers & Moderators to ensure full timezone coverage, enough manpower to keep people in the server engaged & to ensure customer support queries are resolved swiftly.
You also need to hire Security experts to keep the server secure through audits, Technical experts to update & make changes to the backend where required, a Discord architect to build the server, and Marketing & Content specialists to help your server grow & remain engaged.
According to Cryptocurrency Jobs, the average expected wage for excellent Community Managers alone ranges from $80-120K per year. This excludes benefits like pensions, taxes or insurance you need to cover as an employer. And to fully staff your team in house, you need to bring on multiple Community Managers, alongside all the other roles mentioned above.
The volume of hiring required as well as the costs in hiring extensive fulltime staff make it highly cost ineffective for most organizations to hire a fully staffed Discord management team. Working with Chainbay allows you to significantly reduce these costs without compromising on quality.
All of our work is custom, tailored to the needs of each of our clients. If you require custom work, or need only a portion of the services we offer, please contact us and let us know how we can help.
Yes! One of our longest standing clients is Warner Music Group, one of the world’s leading record & entertainment labels. We have an extensive understanding of how to work with enterprise clients, including your unique requirements.
Contact us to discuss how we can build a Discord server to bring your branto life.
We take security extremely seriously at Chainbay. Our whole team runs through Server Forge’s Discord Security course, as well as additional Social Engineering trainings by other providers. Servers we work on only use bots deployed extensively across Discord servers or have been custom built by Discord Security specialists.
We also audit our servers weekly & amend role settings for privileged members on a highly frequent basis. Our team adopts a ‘Least Privilege’ model, whereby we default limit access to admin actions on a server unless explicitly required.
Our team’s Discord account settings are also regularly audited & all Moderators are required to undergo an account hardening before working on any of our servers.
Contact us to learn more about how we can build & secure your Discord server today.
Many of our clients already have communities, but need help in strengthening their community engagement, growing their server or introducing technologies to help with server management or security.
We support our clients with all of these, as well as tailored packages of Discord training for those who are looking to skill up on community management. Contact us to learn more about how we can work together.
Yes! We'll also grow your membership so you have new customers, community members & friends.
Contact us if you would like to exclusively make use of our Growth services.
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